Refunds & Returns

All orders are fulfilled by Printful, the print on demand company that prints my photos to canvas or posters when you place an order and ships directly to you.

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product is received. For packages lost in transit, all claims must be submitted no more than 30 days after the estimated delivery date.

If something arrives misprinted/damaged/defective, send a photo of the item to me at get@chrisgardner.online then we’ll gladly send a replacement at no cost to you.

Wrong Address – If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Unclaimed – Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself (if and as applicable).

We do not refund orders for buyer’s remorse.

 

 

Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:

1. the supply of goods that are made to the consumer’s specifications or are clearly personalized;
2. sealed goods which were unsealed after delivery and thus aren’t suitable for return due to health protection or hygiene reasons,

therefore Printful reserves rights to refuse returns at its sole discretion.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.

Please email with any questions:

get@chrisgardner.online

All images and content on this website are the intellectual property of Chris Gardner. Unauthorized use, reproduction, or distribution is strictly prohibited. ©